Security Center
Protect your account: 2FA, passkeys, anti-phishing codes, and how to spot scams and fake support.
Beginner 5 min
Common crypto scams in Kenya and how to avoid them
The crypto scams that target Kenyans, including off-platform M-Pesa deals, fake support, and guaranteed-profit schemes, and how to stay safe.
Beginner 4 min
How to secure your Coinwaka account
The essential steps to keep your account and funds safe.
Beginner 2 min
How to verify official Coinwaka links
Scammers use fake Coinwaka sites and groups. Learn how to confirm you are on a real Coinwaka page.
Beginner 3 min
What to do if your phone is stolen
Quick steps to protect your Coinwaka account and M-Pesa if your phone is lost or stolen.
Beginner 2 min
How to avoid fake support agents
Real Coinwaka support will never DM you first or ask for codes.
Beginner 2 min
How the anti-phishing code works
A personal code in Coinwaka emails so you can spot fakes.
Beginner 3 min
How to enable 2FA
Add authenticator-app two-factor authentication to your account.
Beginner 3 min
What to do if your account is compromised
Act fast: lock down access and contact support.