Contact Coinwaka
Have a question or need help? Email the right team below, open a support ticket in the app, or send us a message. We are a Kenya-first platform in controlled beta and we read every message.
[email protected]General email
In-app ticketsSupport section of your account
+254 732 914 466WhatsApp BusinessNairobi, KenyaOperated from
Reach the right team
General supportQuestions and help with your account [email protected]Payments & withdrawalsDeposits, payouts, M-Pesa, card, PayPal [email protected]P2P disputes & marketplaceEscrow problems and trade disputes [email protected]SecurityAccount compromise, phishing, vulnerability reports [email protected]ComplianceKYC, AML, regulator and verification matters [email protected]MerchantsCoinwaka Pay, business accounts, onboarding [email protected]AgentsAgent applications, float, operations support [email protected]PartnersAffiliates, creators, partnerships [email protected]LegalFormal legal notices only [email protected]PressMedia, PR, and press inquiries [email protected]
Coinwaka will never ask for your password, full transaction PIN, recovery phrase, or remote access to your device. Anyone who does is a scammer.